Privacy Policy

1. What Personal Information We Collect

We limit data collection exclusively to variables required to execute safe private transport and coordinate itineraries. This includes:

• Contact Credentials: Full name, email address, country of residence, and phone/WhatsApp number.
• Transit Logistics: Date and time of travel, precise pickup addresses, drop-off destinations, flight numbers (used exclusively for real-time delay tracking), and companion passenger counts.
• User Requests: Special requests (e.g., child booster seats, extra safari-grade luggage parameters, accessibility preferences).
• Technical Telemetry: Optional cookie choices, IP addresses, and page navigation metrics recorded to secure the form submission gateway.

2. Why We Collect Data & Legal Bases for Processing

We process your personal information under the following legal bases recognized by international compliance frameworks:

• Performance of Contract: To confirm, schedule, and route your private transfer or guided excursion.
• Consent: When you voluntarily complete our contact form, or check the consent box on our booking forms.
• Legal Obligation: To comply with Tanzanian national park authorities, transport licensing mandates, and airport security driver staging requirements.
• Vital Interests: To coordinate support in exceptional roadside safety situations or flight delays.

3. Strict Restrictions on Data Sharing

We share transit details ONLY with trusted operational personnel involved in your journey:

• Assigned Chauffeur: Your driver receives your full name, pickup address, flight number, and special requests to coordinate gate meet-and-greets. They do not receive your email address.
• WhatsApp Dispatch Desk: If you elect to submit inquiries via WhatsApp, your data is transmitted over end-to-end encrypted tunnels directly to our dispatcher.
• Border Control Authorities: For cross-border transits (Tanzania, Kenya, Uganda, Rwanda), we share passenger lists exclusively as demanded by official immigration customs controls.

4. Storage & Security Measures

Your travel logs are secured with enterprise-grade SSL/HTTPS encryption on transit. Form inputs are processed client-side and routed over secure channels.

We retain booking data only as long as necessary to complete your travel program and satisfy tax or regulatory audit schedules (typically up to 5 years for tax documentation, or 30 days after trip completion for raw communications).

5. Your International Privacy Rights

Regardless of your residency, Easy Transfers offers equal data sovereignty rights. You can contact us at any time to:

• Access: Request a complete copy of the personal details we hold about you.
• Rectify: Correct any inaccurate names, emails, or WhatsApp coordinates.
• Erase: Request the total deletion of your active contact logs.
• Restrict: Object to any marketing newsletters or cancel consent for direct communication.